GAMBARAN MUTU PELAYANAN PENERIMAAN PASIEN RAWAT JALAN DI RUMAH SAKIT . Healthy Journal, [S. l.], v. 1, n. 1, p. 49–55, 2013. Disponível em: https://ejournal.unibba.ac.id/index.php/healthy/article/view/422. Acesso em: 20 aug. 2026.